Last updated: June 2026
Free shipping. We offer free shipping on all orders, with no minimum purchase amount. The price you see at checkout is the price you pay.
No hidden charges (DDP). All orders are shipped Delivered Duty Paid (DDP), which means that all customs and import duties are already included in the price. You will never be charged extra upon delivery.
Processing Time. Orders are typically processed within 1-3 business days after payment is confirmed. You will receive a tracking number via email once your order has shipped.
Delivery time . International delivery typically takes 7-14 business days after dispatch. Delivery times may be affected by customs clearance, holidays or other circumstances beyond our control.
Order Tracking . Once your order has shipped, you will receive an email with tracking information, so you can follow your shipment until it arrives.
Returns . If you would like to return an item, please see our returns and refund policies. Return shipping is paid by the customer, and items must be returned in their original condition and packaging.
Contact . If you have questions about your order or shipping, contact us at info@modvault.co