Submit a return request via our return portal or contact customer service at support@modchronos.com. Once your return is approved, we will send you shipping instructions.

Return Shipping

Return shipping costs are borne by the customer. We recommend using a trackable service, as Modchronos cannot be held responsible for returns lost in transit.

After the Return

Once we have received and inspected the returned item, we will notify you by email whether the refund has been approved. Approved refunds will be issued to the original payment method. For details on refund timing and amount, please see our refund policy.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us immediately at support@modchronos.com, and we will resolve the issue.

Statutory Rights

This policy does not limit your statutory rights as a consumer, including the right of withdrawal for distance purchases.

Contact

Modchronos (EVENSENSOLUTION AS) – support@modchronos.com